• Is BreachGuard completely Free?

Yes ,BreachGuard is absolutely free with no adware or spyware

• Can I disable the "Allow" option in the alert popup menu or the alert window, so users will not have the option to allow the insecure transmission of credit card numbers?

Select the "Disable Packet Allow option" in the program. The configuration of this option is explained in the help section of this website under "Using the "Disable Packet Allow option"

You can also view BreachGuard Blocking Options webpage under Quick Help from more information ( Recommended)

• What is Clear-Text ?

Clear-Text is data stored or transmitted without using encryption. Encryption is the process where plain-text data is converted into cipher-text. The cipher-text (encrypted data) cannot be understood or modified by unauthorized users. You will need a password or a secret key to open or read the encrypted file.

 

That's why you should never store or transmit sensitive data without encryption. For example always be very cautious when transmitting sensitive information via "HTTP" , as any information sent using "HTTP" and not HTTPS can be intercepted and modified by hackers.

 

Learn more about securing your personal information in the Identity Theft Protection page of this website.

• Clear-Text Protocols

Clear-Text protocols do not encrypt data communications. In other words information transmitted over clear-text protocols is completely visible to the outside world. Hackers can intercept and read the contents of sensitive  messages transmitted over clear-text protocols. For example ,FTP is a clear-text protocol which sends your username and password in clear-text. A hacker with access to your network can use a protocol analyzer to view and record all your sensitive information sent over clear-text protocols. All the captured data can be used for identity theft purposes.

Telnet, SMTP, HTTP, POP3, IMAP are also clear-text protocols.

• Is it safe to copy the log file data to another file?

The program encrypts the log file using AES-256 encryption. If you copy and paste the log file data to another file without using encryption, other users accessing  your computer both authorized and unauthorized can view the log file data. If you are copying log file data from BreachGuard to file "A" for example, make sure you encrypt file "A" by using thirdy party encryption software.

• I did not see BreachGuard blocking the clear-text transmission of credit card numbers over Instant Messaging (IM)?

If you transmitted credit card number using instant messenging software you may see the credit card number appear in the conversation area of the chat window after you opted to block the transmission. Do not panic, as BreachGuard will drop the network packet containing the credit card number before it reaches the recipient.

Try the exercise below:

Please review the requirements below before running this exercise.

1. You will require two computers.
2. Make sure BreachGuard is running
3. You will need test credit card numbers. Just type "test credit card numbers" in your favourite search engine and you will find websites providing test credit card numbers for testing purposes.
4. Ask your family member or your friend to chat with you using instant messaging software . Once everything is setup ,send the test credit card number to the recipient.  Choose to block the transmission and than ask the person who you are chatting with to check if they received the credit card number.

You can also watch how BreachGuard blocks credit card numbers over Instant Messaging (IM) in the BreachGuard Video Demo page.

• Are the credit card numbers used in the program demos real?

The credit card numbers used in the program demos are test credit card numbers. They can be used to test credit card processing software or systems.

The demo test credit card numbers cannot be used to purchase any products or services. 

• I do not want to test BreachGuard using my own credit card number(s)

• Will the BreachGuard detect credit card data transmission over HTTPS / SSL?

BreachGuard will not detect credit card data transmitted over HTTPS /SSL. The program will not detect credit card numbers transmitted using secure protocols. The program is designed to only detect credit card numbers transmitted over insecure protocols.

• Why am I getting the "Process Pending Packets First" alert?

You will have to first click on the alert in the main program window and then choose the Block or Allow option. You will see the alert highlighted with a green background in the main window when insecure transmission of credit card number(s) is detected. Click on the alert ( the green background will turn blue) and then right click to choose the Block or Allow option.

• How do I import pcap files larger than 2GB in BreachProbe?

You will have to split the network capture files in the 2GB chunks.

• Can BreachGuard's File Scanner detect credit card numbers in encrypted or compressed files?